Support
A real answer, from a real person.
Tell us what’s happening and we’ll continue the conversation on WhatsApp.
Support onlineTypical reply: within 15 minutes
Common questions
Quick answers.
How quickly is a new account activated?+
Most accounts are prepared shortly after WhatsApp confirmation. During unusually busy periods, our team will give you a clear estimate.
Which devices can I use?+
Smart TVs, Fire TV, Android TV, Apple TV, phones, tablets and computers are supported through compatible player apps.
Can you confirm a specific channel?+
Yes. Send the channel name and your region before purchasing and we’ll verify current availability.
Do plans renew automatically?+
No. We contact you when a plan is close to ending, and you decide whether to renew.
What is the refund window?+
Eligible first-time orders can be requested for refund within seven days. See the refund policy for conditions.